Support
Find quick answers below, or reach out and we’ll get back to you.
Frequently asked questions
How many players do I need?
Co-op modes work great with just 2+ players. Competitive modes shine with groups of 4–16+. Bolt, Splash, and Snake all scale to fit the room.
Do I need an internet connection to play?
No. Juice Pouch Games runs fully offline once installed. It’s great for road trips, cabins, and flights.
Do I need to make an account?
No accounts, no logins, no setup. Open the app, pick a game, and start playing.
Can I play on a TV?
Yes. The app is designed to look great when you cast or mirror your iPhone or iPad to a TV using AirPlay so the whole room can follow along.
How do I restore my purchases on a new device?
Sign in to your new device with the same Apple ID you used to buy the packs. From the home screen, open the “Expansion Packs” page and tap the “Restore Purchases” button at the bottom of the page. Your packs will reappear.
How do I request a refund for an in-app purchase?
All purchases are processed by Apple and refunds are handled through them. You can request a refund at support.apple.com/en-us/HT204084.
What devices are supported?
Juice Pouch Games is available on iPhone and iPad. The app is rated 13+ on the App Store.
I found a bug or have a feature request. What should I do?
We’d love to hear from you. Email us at hello@juiceboxgroup.dev with as much detail as you can — what happened, what you expected, and your device and iOS version if it’s a bug.